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Basis of This Privacy Policy

The protection and safety of your personal data is important to us. Therefore, this website stores and processes data exclusively in accordance with the European General Data Protection Regulation (GDPR). By using it, you agree to the data processing in the terms of this declaration.


This privacy policy only applies to this website. If you are redirected to other sites via links on our pages, please refer directly to the redirected website for information about the respective handling of your data. Your personal data (e.g. title, name, address, email address, telephone number, bank details, credit card number) are only processed by us in accordance with the provisions of the European data protection law. The following terms inform you about type, scope and purpose of the collection, processing and use of personal data.


The use of this website is usually possible without providing any personal data. Insofar as personal data (e.g. name, address or email addresses) are collected on our pages, this is always done on a voluntary basis as far as this is possible. Without your prior consent, these data will not be passed on to third parties.


We would like to point out that data transmission on the Internet (e.g. communication by email or via non-encrypted websites) can be subject to security gaps. A consistent protection of data against access by third parties is not possible.


Input You Provide Us

The personal information collected and held about you includes but is not limited to:


  • your name, address, email address, age, gender, tax file number, citizenship, contact information;
  • payment details, such as your credit card details;
  • details of service or product undertaken with us;
  • other information provided voluntarily by you, for example in response to surveys or competitions.

Policy detail


How do we collect your personal information?


We collect personal information about you in a number of ways, including:


  • directly from you, for example when you:
  • Order our service or product;
  • provide information to us in person or by phone, email, in an application form;
  • submit information through our websites; and

from third parties, such as:


  • Organisation's commercial partners;
  • other government departments and agencies;
  • social media sites such when you contact or otherwise engage with Organisation through these social media sites; and

Where we engage with you multiple times over a short period in relation to the same matter, we may not provide you with a separate notice about privacy each time we engage with you.


Your Data: How We Engage

The information you provide to us will be used to (i) set up your account (if applicable); (ii) if you elect to receive information from us, provide you with such information; (iii) improve the Online Platforms; (iv) respond to your inquiries; and/or (v) fulfill any other purpose for which you provided it.


We will not use the information you provide for any purposes other than as described in this privacy statement or explained to you at the point at which the information was collected.


External Web Interactions

Personal data may be shared with internal and external third parties for specified purposes, including contractual obligations, legal compliance, or legitimate interests.


All third parties are required to treat personal data securely and in accordance with the law.


How We Handle Your Personal Data

Emphasis on Privacy and Security


We prioritize your privacy by implementing modern security technologies that protect your personal information. Only with your consent do we collect individual user details, and we use this information strictly for its intended purpose. Additionally, you may request the secure deletion of your personal data at any time.


Links to External Services

This website occasionally provides links to other external websites for your convenience and information. These external websites are outside of our company’s control and are not covered by this privacy policy. We are not responsible for the content, privacy policies, or practices of any third party websites. When using these links, it’s important to read the privacy policies of each site, as they may differ from ours. This practice will help ensure that you are aware of how your personal data may be used by these external sites.


Privacy Policy Overhaul

To ensure our practices remain in compliance with industry standards and regulations, we may update this Privacy Policy from time to time. These updates will be effective upon posting and reflected in the updated version's date. Please review this policy regularly to ensure you are aware of any changes.


Contact Page

For any clarifications or inquiries related to this Privacy Policy, please feel free to contact our customer service.


Usage of Cookies on Our Site

Our site utilizes advertising cookies to show you targeted advertisements across the internet, enhancing the relevance of the ads you see. These cookies track your previous interactions with our site to optimize advertising efficiency.


Basic Guidelines

We respect the right of our users to control their personal information. Should you decide to delete your account and associated data from our platform, we are committed to honoring such requests promptly. Users may contact us via email to request data deletion, which will be processed within 48 hours. Upon completion, confirmation will be sent to your registered email address. For any concerns or grievances, our dedicated grievance officer can be contacted through the provided email or postal address. Note that our contact information may be updated from time to time without prior notice.


Data Protection and Privacy Guidelines

Data Retention Policies Aligned with Legal Standards


We retain personal data on our systems only for the duration necessary to fulfill the intended purposes, or until you request its deletion, while adhering to any longer retention periods required or permitted by law. Notably, deleted data may persist on backup or archival media for purposes such as legal compliance or tax obligations.